FREQUENTLY ASKED QUESTIONS
Got RollerPulse questions? We’ve got answers
Our team of experts, scientists and engineers have the answers.
Why choose the RollerPulse Pro massage device?
We've engineered the world's most advanced all-in-1 body massager, backed by terms that give you complete peace of mind.
The RollerPulse Pro combines rolling and percussive therapy in one revolutionary device, providing 400% more coverage than standard massage guns. With 8 independently spinning bars, 5 adjustable speed levels, and a hands-free design, you can effortlessly target hard-to-reach areas like your lower back, IT band, and feet without assistance. It's the only massage device that works on multiple tissue layers simultaneously, delivering deeper relief and faster recovery than traditional massage methods.
What types of pain can it relieve?
The RollerPulse Pro effectively relieves muscle tension, soreness, and pain associated with various conditions including sciatica, plantar fasciitis, IT band syndrome, and general muscle tension and tightness.
Its dual-action therapy penetrates multiple tissue layers, making it effective for both acute pain following workouts and chronic pain from repetitive stress or poor posture.
How fast will I feel better?
Many users experience immediate relief after their first session. Think of it as a standard massage, but 3x more effective.
For acute muscle tension, significant improvement often occurs within 5-10 minutes. For chronic conditions, consistent use over 1-2 weeks typically produces noticeable results, with optimal benefits achieved within 30 days of regular use.
Can I use it on any body part?
Yes, the RollerPulse Pro is specifically designed to work on any body area, including those traditionally difficult to reach like the lower back, IT band, and between the shoulder blades.
The hands-free base allows for perfect positioning on any flat surface, while the ergonomic handles provide comfortable control when treating areas like arms, legs, and feet.
How easy is it to set up and use?
The RollerPulse Pro is designed for immediate use right out of the box.
Simply charge the device using the included USB-C cable, power it on with a single button press, select your desired speed level, and you're ready to go. The intuitive on-device controls and hands-free base make it exceptionally easy to use on any body part without assistance or complex setup procedures.
Does it hurt?
Not at all. The RollerPulse Pro is designed to deliver comfortable pressure that you can fully control.
With 5 adjustable intensity levels, you can start at the gentlest setting and gradually increase as your muscles respond. The rolling action distributes pressure evenly across a larger surface area compared to massage guns, preventing the painful "jabbing" sensation that other devices can cause. Most users describe the sensation as a pleasant deep-tissue massage that releases tension without discomfort.
What makes RollerPulse Pro different from massage guns and foam rollers?
Unlike massage guns that only provide percussive therapy to a small area, or foam rollers that require physical effort and can't reach deep tissues, the RollerPulse Pro combines both therapies across a surface area that's 400% larger.
The 8 spinning bars with 72 massage points work simultaneously on multiple tissue layers, while the hands-free design allows you to treat areas that other devices simply can't reach without assistance.
How long should I use it per session?
For most areas, 3-10 minutes per muscle group is ideal. Just 5 minutes with it equals a 2-hour focused massage session.
You can safely use the RollerPulse Pro daily across multiple bodily areas.
For chronic issues, consistent use of 5-15 minutes per affected area, 3-4 times weekly, typically delivers optimal results. The device is designed for extended use without overheating or performance degradation.
What maintenance is required?
The RollerPulse Pro requires minimal maintenance. Simply wipe the surface with a slightly damp cloth after use and store it in its base.
The rechargeable battery will maintain performance for years with normal use. There are no parts to replace, no filters to clean, and no complex maintenance procedures necessary.
What type of warranty does it come with?
The RollerPulse Pro comes with our industry-leading 1-year comprehensive warranty.
If for some reason your device ever develops a fault, we'll replace the entire unit at no cost to you. There are no confusing "normal wear and tear" loopholes, and we cover all shipping costs. It's a simple, zero-hassle warranty that truly protects your investment.
Can I bring it when I travel?
Absolutely! The RollerPulse Pro is compact (165×480×120mm) and portable, making it perfect for on-the-go usage.
Its rechargeable battery provides 3+ hours of use on a single charge, so you can bring relief wherever you go. The device fits easily in carry-on luggage, and the durable construction withstands the rigors of travel without issue.
How long does shipping take?
Our delivery time is 4-7 business days.
All shipments are fully insured, and we provide tracking details throughout the process.
Please, keep in mind that in busy periods carriers can have delays.
Can I buy the RollerPuse Pro in physical stores?
We operate exclusively online to provide you with the best possible value.
By eliminating retail markups and middlemen, we deliver premium quality at direct-to-consumer prices.
This model allows us to invest in superior components while passing significant savings to you, and maintaining strict quality control throughout production.
